Shipping policy
At Simply Stated Bath & Body, every order is handcrafted and packed with care by our small family-run team in Fort Morgan, Colorado. We appreciate your support of handmade products and strive to ship every order as quickly as possible.
Processing Time
Orders typically ship within 3–5 business days, excluding weekends and major U.S. holidays.
You'll receive a shipping confirmation email with tracking information as soon as your package is on its way.
U.S. Shipping
We currently ship throughout the United States using USPS Ground Advantage as our primary carrier.
FREE U.S. Shipping
We offer FREE U.S. shipping on retail orders of $75 or more (after applicable discounts).
Lower Everyday Shipping Rates
For orders under $75, shipping rates are based on package weight to keep costs as fair as possible. Our everyday shipping rates now start at just $5.95, with heavier orders automatically moving into the next shipping tier.
If you prefer UPS or FedEx instead of USPS, please contact us when placing your order. Any additional shipping costs will be invoiced before your order ships.
Wholesale Orders
Wholesale and dropshipping orders may have different shipping requirements depending on package size and destination.
If your business requires a specific shipping carrier, please let us know when placing your order. Any additional shipping costs beyond our standard shipping rates will be invoiced before shipment.
Local Pickup
Prefer to skip shipping?
Choose Free Local Porch Pickup during checkout.
Orders are typically ready within 2–4 business days.
Pickup is available by appointment only. After receiving your pickup notification, please contact us via the fulfillment notification or the website chat to schedule a convenient pickup time.
To protect your products from Colorado weather, we do not leave orders unattended outside for extended periods.
Large wholesale shipments may require separate shipping arrangements.
International Shipping
At this time, we only ship within the United States.
Order Tracking
Once your package ships, you'll receive an email with tracking information.
Please allow up to 48 hours for USPS tracking information to begin updating.
If your package has not arrived within five business days after shipment, we recommend contacting your local USPS office first using your tracking number. If you still need assistance, we're happy to help.
Damaged Orders
If your order arrives damaged, please email us within 48 hours of delivery at:
team@simplystatedcreations.com
Include:
- Your order number
- Photos of the damaged item(s)
- Photos of the shipping box if applicable
We'll review each situation individually and work toward the best possible solution.
Returns & Exchanges
Because many of our products are personal care items, all sales are final.
If you have questions about your order, please don't hesitate to reach out—we're always happy to help.