Orders & Support
What is your Shipping Policy?
We ship all packages via USPS and/or UPS. While we strive to ship your order within 3 business days (M-F), we cannot guarantee a delivery date. Please note during warmer months (May-September) we only ship on Mondays.
Shipping costs are determined by both the package weight and the delivery location. Shipping prices are automatically calculated at checkout. Your confirmation email contains a link to track your package. Once a package leaves our facility, we cannot modify details pertaining to your order. Please contact USPS or UPS for more information if your package hasn’t arrived. For more information regarding our shipping policy, please refer to the full policy here.
I entered the wrong address at check out. Can I change it?
Unfortunately, we cannot change your address once your order has been placed. We are not responsible for shipping a package to an address that was incorrectly entered at check out. Please double-check your shipping details prior to submitting your order.
For further help, please contact our team at team@simplystatedcreations.com.
Can I add to my order if I already paid?
Orders cannot be edited after the order has been placed. We can only cancel your order if it has not already shipped. You are welcome to place another order for your missing items.
Please email or call if you need to cancel your order. Combining shipping charges on multiple orders is reviewed on a case-by-case basis.
Where do I enter my gift card or discount code?
Once in the payment screen, you will see a box on the right side above your subtotal. Enter your gift card or discount code in the box and click “apply.” If you have a gift card amount that is small that your total, your remaining total will be shown. You can then enter your payment information for the remaining balance.
Why didn't my discount code apply to all items?
Some items are already discounted and are not eligible for rewards discounts:
- Gift cards
- Subscription Boxes and other product subscriptions
- Bundles and kits
- Sales and clearance items
Why can't I combine discount codes?
At this time, discount codes cannot be combined.
Why didn't I receive a confirmation/fulfillment email for my order?
Our email address, team@simplystatedcreations.com, is frequently determined to be spam by email servers. Please take a peek in your spam or junk folder and see if we’re hanging out in there. By adding us to your contact list, future email should arrive directly in your inbox. Don’t see us in your spam folder? Please double check your email address on your account. Feel free to contact us via email if you need us to resend your confirmation or fulfillment email.
My order is missing a product or has an incorrect product
Please contact us via email at team@simplystatedcreations.com and we will be happy to remedy the mistake!
My order arrived damaged
Please email us photos of the shipping package and all contents. Keep all original packaging, including packing materials, unless you have heard back from us. To learn more about damages and issues, please read our Refund policy here.
Can I return my order?
Unfortunately, due to the nature of our products, all sales are final until further notice. Thank you for your patience and understanding. To learn more about refunds, please read our Refund policy here.
Will my package arrive in time for the holidays?
We cannot guarantee that your order will be delivered by a specific date as we have no control over shipping carrier’s transit time. Please consider this when making your purchase during the busy holiday season. In-house processing time is generally 1-3 days prior to your package moving along to the shipping carrier.
Product Info
Why is my product changing color?
Some fragrance oils contain vanillin or other ingredients that gradually cause the color in our products to change over time. They may become darker or turn a light shade of brown, however, the product quality is not diminished and is still safe to use. Due to the nature of handmade products, please allow for slight variation in coloring.
My container doesn't look full, why?
While we fill our containers as full as we can without the risk of leakage, our containers are filled according to net weight, rather than volume. Labels indicate the total fluid ounces or weight of the product inside the container. Design and weight may vary slightly from batch to batch as well. This is common in small batch soap and bath product making.
Additionally, products may soften and shift during shipping in warmer climates. Products that we do not feel will ship without damage will be noted within the product description.
Will your bath bombs dye my skin or bathtub? Is it still good if it arrives broken?
Our bath bombs may contain FD&C lakes and dyes. Please note that these will stain your hands if you directly handle the bath bombs while they dissolve, however, they will not stain a clean bathtub or skin once dissolved. While we pride ourselves on packing your order in a manner that protects each product, a broken bath bomb is sometimes a casualty of shipping. Rest assured, it will still perform as expected.
I had an allergic reaction to something in a product
By purchasing our items, you agree to not hold Simply Stated Creations, LLC responsible in the event of an allergic reaction from the products. All ingredients are listed within the product description and FAQ page. Any questions, please email info@simplystatedcreations.com
Are your products made with natural ingredients?
Absolutely, our products are crafted with a commitment to natural wellness. We utilize naturally derived ingredients, including organic components where possible, to ensure both effectiveness and gentleness. While we do incorporate some synthetic elements like fragrance and preservatives to enhance sensory experience and ensure product stability, these are carefully selected to adhere to our high standards of safety and quality. This thoughtful blend of natural and essential synthetic ingredients ensures that our products deliver exceptional performance while being kind to your skin.
Are your products gluten-free?
Most of our products are free from gluten-containing ingredients, such as wheat, barley, and rye. However, Simply Stated does not have gluten-free certification. We recommend reviewing ingredient lists on each product page if you are sensitive to gluten.
Are your products organic?
While some of our ingredients are organic (indicated by an asterisk on ingredient lists), our products as a whole are not certified organic. We prioritize a clean, minimalist approach to our formulations for high-quality, effective self-care.
Are your products safe for sensitive skin?
Our products are formulated with gentle, skin-loving ingredients; however, everyone’s skin is different. If you have sensitive skin, we recommend conducting a patch test before use, especially with fragranced products. We’re always here to help if you have specific concerns or need ingredient information.
What are your most common ingredients?
All products are labeled in accordance with FDA guidelines and list all ingredients in the order in which they are occur from the most to the least amount. Common ingredients in our products:
Preservatives are intended to prevent bacteria, mold, and fungal growth in products. We use preservatives that are the most effective in each type of product. Our body crème is preserved using Phenoxyethanol, Caprylyl Glycol, and Sorbic Acid. All other products are preserved using Propylene Glycol, Diazolidinyl Urea, and Iodopropynyl Butylcarbamate.
- Diazolidinyl Urea (and) Iodopropynyl Butylcarbamate (and) Propylene Glycol: One of the most effective antimicrobials, inhibiting bacteria, yeasts, and molds. Approved by California's Prop 65 for safety and known for non-carcinogenic properties.
- Phenoxyethanol, Sorbic Acid, and Capryl Glycol: Paraben and formaldehyde-free, ensuring product safety. Approved by California's Prop 65 for safety and known for non-carcinogenic properties.
Glycerin: a humectant (absorbs moisture from air) derived from vegetables
Sodium Cocoyl Isethionate: a gentle surfactant based fatty acid naturally derived from coconut oil.
Sorbitol: sugar derived from fruits.
Sodium Cocoate: fatty acid salts derived by reacting coconut oil with lye.
Sodium Stearate: the sodium salt of stearic acid.
Sodium Hydroxide: this is lye that is required in the chemical reaction to convert oils into soap.
Sodium Laureth Sulfate: a mild surfactant.
Myristic Acid: a saturated fatty acid naturally found in coconut oil.
Propylene Glycol: man-made organic alcohol commonly used as a skin conditioning agent.
Disodium Lauryl Sulfosuccinate: man-made salt; a sulfate-free surfactant that is considered milder and skin-friendly compared to traditional sulfates like Sodium Lauryl Sulfate (SLS) or Sodium Laureth Sulfate (SLES).
Stearic Acid: naturally derived from vegetables and plants.
Cetyl Alcohol: a waxy-like solid added to lotion to help stabilize and bind ingredients.
Fragrance: we adhere to safe usage rates and only choose fragrance oils that are cruelty-free, vegan, carcinogen-free, toxin-free, mutagen-free, formaldehyde-free, paraben-free, and phthalate-free.
Bath Bomb Colorants (Lakes):
- Lakes are used for gentle coloring.
- Dispersible in water with the help of Polysorbate 80.
- Lakes do not stain the bath tub or skin.
- Lightly colored for a delightful, safe bathing experience.
Scent Descriptions
Signature Line
Welcome to our 5 best sellers! Our Signature Line is continuously stocked year-round.
Mango + Coconut Milk: Immerse yourself in the lush warmth of our Mango + Coconut Milk scent, where velvety coconut milk merges seamlessly with the vibrant zest of tropical mango. Complemented by the sweet whispers of juicy mandarin and white peach, this aroma is rounded out by freshly shaved coconut and a subtle hint of vanilla, creating a soothing yet invigorating fragrance experience.
Oatmeal Milk + Honey: Wrap yourself in the comforting embrace of our Oatmeal Milk + Honey scent, featuring a soothing blend of creamy French vanilla and warm soy milk intertwined with the rich nuttiness of almonds. This fragrance offers a subtle sweetness and a wholesome aroma that provides a cozy, nurturing experience, perfect for moments of relaxation and comfort.
Sea Salt + Orchid: Immerse yourself in the serene elegance of our Sea Salt + Orchid scent, a harmonious blend where the crispness of sea salt meets the delicate allure of soft floral notes. This fragrance captures the essence of a breezy seaside escape, infused with the subtle yet captivating aromas of orchid blooms, creating a refreshing and refined sensory experience.
Sinfully Sweet: Dive into the delectable world of our Sinfully Sweet fragrance, a tantalizing concoction that blends the lively zest of orange, the sweet allure of cherry and peach, with the tropical vibrancy of pineapple, all smoothed together with a creamy hint of vanilla. This fragrance is a joyful celebration of fruity delights, creating a lusciously sweet aroma that's irresistibly inviting.
Warm Vanilla + Sugar: Indulge in the comforting embrace of Warm Vanilla + Sugar, featuring a luscious blend of rich brown sugar and creamy vanilla. This fragrance envelops you in a cozy warmth, perfect for a soothing, sweet aroma that feels like a hug in a bottle. Ideal for anyone who loves the classic, heartwarming sweetness of vanilla elevated by the caramelized depth of brown sugar.
Aromatherapy Line
Looking for all-natural, pure essential oils? Check out our aromatherapy line, which is continuously stocked year-round in a variety of products.
Allergy Relief: Our Allergy Relief blend is a therapeutic fusion of high-camphor lavender and soothing vanilla. This potent combination harnesses the medicinal qualities of lavender which is thought to alleviate allergy symptoms, while vanilla's comforting aroma eases the mind. Ideal for those seeking natural respiratory relief and a serene aromatic environment.
Good Morning: Our Good Morning blend is a vibrant burst of tangerine essential oil, designed to energize and uplift. This cheerful, citrusy fragrance invigorates the senses, setting a positive tone for the day ahead. Ideal for morning routines, it refreshes the spirit with its juicy, sun-kissed notes, providing a natural boost to start your day with a smile.
Good Night: Our Good Night scent offers a serene retreat into comfort and calmness, combining the soothing essence of lavender with the warm, creamy sweetness of vanilla. This blend is designed to wrap your senses in a cocoon of tranquility, aiding in relaxation and promoting a peaceful night's sleep. Perfect for those seeking a restful end to their day.
Headache: Our Headache blend is a refreshing combination of eucalyptus and peppermint essential oils, designed to relieve tension and soothe headaches. Eucalyptus brings a crisp, clean aroma that opens the airways, while peppermint cools and calms the senses, making this blend perfect for those moments when you need clarity and rejuvenation.
Relax: Our Relax blend is a serene mix of eucalyptus and spearmint essential oils, crafted to foster calmness and tranquility. Eucalyptus brings a clear, invigorating aroma that purifies the mind, while spearmint adds a layer of cooling refreshment, making this blend ideal for unwinding after a long day or for moments of relaxation amidst a hectic schedule.
Relief: Our Relief blend is an aromatic sanctuary of wellness, combining the clear, refreshing scents of eucalyptus and peppermint with the sweet, uplifting notes of orange and the herbal depth of rosemary. This meticulously crafted blend is designed to soothe the senses, alleviate tension, and rejuvenate the spirit, making it an excellent choice for moments when you seek both comfort and clarity.
Men's Line
Our Men's Line is continuously stocked year-round
Barber Shoppe: Revel in the timeless charm of Barber Shoppe, a fragrance designed for the modern man. Invigorating bursts of lively bergamot and crisp basil leaves intertwine seamlessly with the grounding essence of oakmoss and the subtle richness of white patchouli.
Midnight Maverick: This captivating fragrance, designed for the modern man, weaves together the enchanting elegance of floral notes with the magnetic allure of citrus and amber. It's a scent that exudes confidence and charisma, making it the perfect choice for the discerning gentleman who appreciates both sophistication and sensuality.
Outlaw: Capture the essence of untamed masculinity and embrace the boldness of Outlaw. The robust aroma of cedarwood and the rugged allure of tobacco harmoniously mingle with the warm, rich undertones of tonka bean and the aged complexity of oak-aged bourbon.
Kids' Line
Enjoy these playful scents! Each one is continuously stocked year-round.
Cotton Candy: Capture the whimsy of a carnival with our Cotton Candy scent, reminiscent of fluffy, melt-in-your-mouth sweetness straight from a country fair. This delightful fragrance swirls with sugary charm, evoking joyful memories of colorful cotton candy clouds enjoyed under a bright, festive sky. Perfect for those who adore a playful and sweetly nostalgic aroma.
Fruity Loops: Dive into a bowl of joy with our Fruity Loops scent, a playful concoction that mirrors the cherished breakfast cereal. It bursts with the zest of juicy orange and tangy tangerine, balanced by the lush sweetness of ripe berries and a whisper of sugared vanilla. This fragrance is a colorful celebration, evoking memories of fun and carefree mornings. Perfect for those who cherish a fruity, vibrant aroma with a hint of nostalgic sweetness.
Rainbow: Embrace the vibrant symphony of our Rainbow scent, a delightful fusion of crisp pear, tart green grapes, and exotic kiwi. This enchanting blend is further enriched by juicy raspberries and succulent peaches, harmoniously intertwined with delicate jasmine and lily of the valley. Anchored by a base of soft white musk, this fragrance captures the essence of a joyful, colorful spectrum, perfect for igniting the imagination and uplifting the spirit. Ideal for those who appreciate a fresh and fruity aroma with a floral whisper.
Tropical Twist: Dive into the vibrant paradise of our Tropical Twist scent, where fresh banana and creamy coconut cream mingle with a citrus medley of grapefruit and mandarin orange. This luscious blend is enhanced by the sweetness of kiwi, pink raspberries, strawberries, and crisp apples, creating a lush, fruity oasis that tantalizes the senses. Perfect for those who love a rich, invigorating fragrance that transports them to a sun-drenched tropical escape. Ideal for uplifting moods and infusing spaces with a burst of island joy.
Unicorn Kisses: Step into a whimsical world with our Unicorn Kisses scent, a magical concoction that blends the sweetness of sugared strawberries, ripe raspberries, and lush peaches with the airy delight of cotton candy. This enchanting fragrance captures the joyous essence of a colorful fairytale, making it perfect for adding a playful and sweet aroma to any moment. Ideal for those who cherish vibrant, fruity scents with a hint of nostalgic charm.
Autumn Vibes Collection
Autumn Vibes is a seasonal collection and available while supplies last.
Apple Toffee Dream: A delightful blend of McIntosh apple, creamy caramel, and toffee pudding, enhanced with hints of nutmeg, vanilla bean, and soft musk. Indulge in this warm and comforting fragrance that captures the essence of autumn.
Huckleberry Harvest: An enticing mix of juicy blueberries, raspberries, and strawberries with subtle notes of grape and peach. This sweet and fruity fragrance brings the vibrant essence of a bountiful harvest to your senses.
Spiced Vanilla Honey: A cozy fusion of golden honey, warm spices, and creamy vanilla tonka bean, layered with hints of bergamot, amber, and tobacco leaf. This rich and comforting scent evokes a sense of nostalgic elegance.
I'm not finding the scent description I'm looking for
We know how difficult it can be to order bath and body products online without knowing the true scent! Our product images include a scent description listed with them. However, if you cannot find the description you are looking for, please reach out to our team and we'll be happy to assist!